QuickBooks Payroll Blog

There aren’t many readers of this site who are really tech-saavy or work in the industry, but I wanted to lay down some initial thoughts on the impact technical blogging can have on a business. For background, several well-known tech companies allow (and provide space for) their employees to have blogs. Google has a widely read space for their developers, project managers, etc. to talk about new features, new releases, and the general goings-on at the Googleplex. Microsoft, somewhat unexpectedly, has also jumped into the blog fray. Personally, I’ve gotten quite a bit of mileage from the .Net CLR Team’s blogs (Adam Nathan and Chris Brumme in particular.) Intuit itself has a few blogs, such as the QuickBooks Online Edition Blog.

I think that the keys to a useful technology blog are to Update Often and Say Something Relevant. Responding to Comments is a plus. At work I’ve been batting around the idea of whether a QuickBooks Payroll Blog would be a good idea. What does it bring to the table? Is it worth the time needed from developers, QA, PMs, and others? Would anyone reading it glean any useful information? Below are my first cut opinions on how Intuit could use blogging to its own nefarious ends.

Update Often

There are many folks working on many projects in the QuickBooks Payroll division. If we also included our customer support reps, there would instantly be a wealth of information available to readers concerning new releases (fixes and enhancements) and How-To’s regarding frequently asked questions about the product. Certain activities that have long confused people could be explained by QA or Tech Support engineers.

Say Something Relevant

Google’s blog is considered interesting because they have so many pots cooking at once. At any given time they could be releasing a new beta of Gmail, introducing a new service like Google Maps, or uncorking new optimizations for their bread and butter search engine. In the same vein, QuickBooks Online Edition revs far more than once per year. The blog gives them a good line of communication to the customer for getting the word out on fixes, enhancements, and tips. Since QuickBooks Payroll, for all intents and purposes, revs several times a year as well, I think our business would also have a lot of potential in the blog arena.

I’m sure there’s more, though we always have to play in the sandbox of Confidential Information. The upside is that many large commercial software companies have proven it can be done. QuickBooks Payroll could just throw a blog out there and put random “I ate an apple for a snack today” posts in there, but the harder question is how can we do it so that customers are engaged and give us the feedback we need to continue to innovate in a customer-driven manner? Food for thought.

UPDATE: Looks like this page is the new number one Google result for ‘quickbooks payroll blog,’ which is interesting to say the least. I certainly didn’t intend one entry of ruminations to develop into THE web resource for QuickBooks Payroll Blogginess. I think that it just reinforces my point that there is a definite void out there, and the fact that the top few results for ‘quickbooks blog‘ return criticisms that there IS NO real QuickBooks Blog show that while we have work to do, there are people out there listening and that we have great opportunities.

ps– If you are not a regular reader and found this site through Google, I apologize for all the swearing, heresy, wrestling content, and pictures of the Madd Scientist. Oh so sorry.


17 thoughts on “QuickBooks Payroll Blog

  1. 1. I made it safely back from Iowa. While there I stayed at the state’s only gay motel, and even have photographic evidence of a convenience store that someone named the “Kum ‘N’ Go.”
    2. A+ on the reply letter, Zacharoni. Those assholes know better than to send psychotic lefties like me or Cal that junk. If I got that, I would buy a red permanent marker and scrawl “DON’T YOU IDIOTS KNOW I’M A COMMUNIST?” over the letter and send it back. When I say or do things like that, my significant other brings me back into line by reminding me that they don’t allow you to use hot rollers in prison. Enough said.

    3. I was trying to think of a job where I could spend my mornings sipping vodka cranberries and listening to Janet Jackson. Any ideas? Just being a gay thirtysomething male doesn’t count. It’s impossible.

  2. word, they know better. jen, mpenny i take all the bad things i said about my dear mayor- he is good. i was blinded by the green guy. whazzers! hello! moneypenny i have a gift for you it is music. the gift of music. here is my question: where is wirkus? what’s up nonposter?go ‘sconnie.your frined,cal

  3. “Kum ‘N Go” is actually a chain of gas stations in northern Wisconsin. One went up in Amery a couple of years ago. The best name I have ever seen for a gas station is the “Pump ‘N Munch” in downtown Minneapolis. I wish I would have had a camera the last time I was by it.

  4. Oh you know, I kum and go all the time, but I really should be better about leaving a note. Right now I’m at work 3rd shifting it, something I gotta do once every month and a half. Overall not a bad gig money-wise, but this time around Jesus screwed me cuz the drunks stayed home in honor of his rising from the dead and all. Otherwise, life is good. Poker has me about to slit my wrists, but besides that, I’m a-ok. Reading-wise I’m having at McSweeny’s Pulp collection (overall shit) and a couple of gambling books. McSweeny has been so bad as of late, I’m about to start hating it. In fact, I think I will: McSweeny I hate you in all your incarnations. Dog-wise, the dog is good. Lover-wise, Jessi is good. That’s about it. Looking forward to next week (Wrestlemania) and the week after that (coming to visit). Whazz on.

  5. Happy Easter. Everybody post like Wirkus about the book they are reading. I’m finishing “Jamaica Inn” which inspired a Tori song (I’m sorry). Next I’m going to read the People’s History of hte U.S. For the summer I want to read the Bible and the Quran and teach myself Arabic. I’ll probably just get drunk a lot and forget. Whazzers?

  6. Still reading The Very Best Short Stories of Roald Dahl. Liking it. Also, I finished Maus some time ago Cal. I really liked that as well.

  7. Going back to my HS days and re-reading DragonLance Chronicles (in new Annotated Chronicles hardcover form). Thanks to Zach for lending me “Magic of Krynn” all those years ago!

  8. just here in case anyone is playing 7 degrees of whazzmaster anywhere in the world…

    whazzmaster has a poster dovos
    dovos’ has a friend rupert
    rupert went to college with madd
    madd posts on whazzmaster
    madd had an ex named kim
    kim worked at a bank in la cresent
    the manager of the bank owned the pump n munch.

    kum’n’go is all over everywhere. the whole I-80 was littered with nothing but kum’n’go and “flying J’s” with some aligator logo

    truckers are not picky.

  9. Read this on a poker site:

    “I’ve read posts here about whether it is right or wrong to take money off of a drunk person, gambling addict or whatever by playing poker with him. I lean towards saying it is not morally wrong, but this is the most extreme situation that really had me feeling bad:

    10-handed limit cash game in a casino, and a guy sits down who is actually mentally retarded. I don’t mean dumb, literraly mentally retarded, he also had some physical disabilities and speech problems.

    He check-called every single hand, and at the river tabled his 83o or whatever over, and then has to look at the dealer to see if he won.

    Of course he went broke.

    I felt really, really bad for this guy, but I didn’t leave the table or soft-play him.

    what do you guys think?”

    Madd, are you this dude? (the retard)

  10. I wonder how it feels to take all of a mentally retarded person’s money by gambling. I bet there is a very special place in hell for people like that.

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