When last we talked about the subject, I hated Charter because they turned off my internet access for a week and then told me it was my fault. I hated them a bit more in the early summer when the ‘introductory rate’ on my cable/phone/internet package expired and my bills went from $110 to $140+ per month. We luckily escaped the phone/internet Charter hellhole when our apartment building installed in-unit internet access jacks. They contracted with a local ISP that had some kick-ass rates: $250/year for internet and $250/year for phone service (including all-you-can-eat long distance.)
All this to say that I now only have to pay charter $54.99/month for the most basic cable possible. No DVR, no HD, no premium channels. I keep wishing that I could get DirecTV and not have to deal with the most hellish company put on god’s green earth. Actually, I really wish that I could just fucking pay for the 5 channels I that I ever watch (NBC, FOX, ESPN, Cartoon Network, and Spike TV).
It’s not only Charter fucking dumbfuck customer service, or the fact that they charge you many times more than compeititors for the same product AND dumbfuck customer service. As some of you may know, the Big Ten Network recently launched, which by contract carries some of the football games. You woulda thunk that the first priority for the BIG TEN NETWORK would be to get contracts in all of the cities or towns where a FUCKING BIG TEN SCHOOL IS. Big Ten Network knows this, but Charter “Fucking” Communications didn’t like the price so told them to fuck off. What that means: I can’t watch the Wisconsin/Ohio State game this weekend because it will be Big Ten Network-only. That ain’t the punchline, though. I happened to read the Daily Cardinal yesterday and they had a quote from dumbfuck central: Charter Communications:
Charter Communications, Madison-area cable provider, has tried to negotiate the network as part of its line-up, but no deal has been reached since the network’s launch in August.
“Our position is that we are more than willing to carry the network, but due to the high cost of the network, we cannot put it on expanded basic where it goes to everyone and have everyone’s bills impacted by it,” said John Miller, a Charter spokesperson.
According to Miller, BTN ranks as the third highest costing service on Charter’s lineup, which he said might be the reason Time-Warner and Comcast also do not have contracts with BTN.
Mike Vest, media relations manager for BTN, said there are currently more than 30 million households that receive BTN.
“We have more than 150 distribution agreements with cable providers, plus DirectTV and DISH Network,” Vest said via e-mail, stressing these agreements are evidence that BTN is willing to negotiate and “strike a deal.”
HERE’S the punchline: I got a letter from Charter Communications today and it reads, “Charter is committed to providing you greater value – with enhanced programming, more choices, and superior quality for your entertainment services. The following price adjustments reflect the increased value of these services and will take effect on December 1, 2007.”
You motherfucking shitheels.
I will now be charged $59.99 for the most basic cable package. No DVR, no HD, no premium channels. The fucking asshole-eating fuckwad rimjob motherfuckers want me to pay $5 more per month for exactly nothing. Oh! Thanks a lot for adding MTV3 to my cable lineup! It’s really expanding my fucking entertainment value, you giant pieces of shit.
Eat shit and die, Charter Communications. You’re dead to me.